By: Brad Toerien, a director and co-founder of Aynjil Cancer Insurance The 2022 Life and Disability Insurance Gap Study released by the Association for Savings and Investment South …
Is automation making contact centre agents redundant?
By Ryan Falkenberg, Co-CEO, CLEVVA If you watch the customer service space closely, you may have noticed that in late November, US-based low-cost carrier Frontier Airlines shut down its …
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Top 5 data privacy and protection trends taking shape in 2023.
By: Astrid Gobardhan, Data Privacy Officer, VFS Global Prompted by the dramatic global upswing in cybercrime, an increasing number of businesses across the industry spectrum are coming to a …
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Accident claims: How AI can save consumers billions
By Filum Ho, CEO of Apollo Studios Artificial Intelligence is taking the world by storm, especially with the latest tech hit, ChatGPT, going viral. If you haven’t heard of or tried ChatGPT, it’s …
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Will we see you at AIE 2023?
Registration for the 2023 African Insurance Exchange is proceeding at a rapid rate. “After a successful early bird registration period we are well ahead of our booking targets and look set for …
Allianz Risk Barometer 2023
Business interruption tops tourism, hospitality, and leisure industry risks Business interruption is the biggest concern for companies in the hospitality, leisure, and tourism industries, …