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Reana Steyn, the Ombudsman for Banking Services Many South Africans face the prospect of a tough 2023. Inflation is the highest it has ever been, and the repo rate has steadily risen with …
Continue Reading about Tough times ahead as South Africans face financial crises →
By: Brad Toerien, a director and co-founder of Aynjil Cancer Insurance The 2022 Life and Disability Insurance Gap Study released by the Association for Savings and Investment South …
By Ryan Falkenberg, Co-CEO, CLEVVA If you watch the customer service space closely, you may have noticed that in late November, US-based low-cost carrier Frontier Airlines shut down its …
Continue Reading about Is automation making contact centre agents redundant? →
By: Astrid Gobardhan, Data Privacy Officer, VFS Global Prompted by the dramatic global upswing in cybercrime, an increasing number of businesses across the industry spectrum are coming to a …
Continue Reading about Top 5 data privacy and protection trends taking shape in 2023. →
By Filum Ho, CEO of Apollo Studios Artificial Intelligence is taking the world by storm, especially with the latest tech hit, ChatGPT, going viral. If you haven’t heard of or tried ChatGPT, it’s …
Continue Reading about Accident claims: How AI can save consumers billions →
Registration for the 2023 African Insurance Exchange is proceeding at a rapid rate. “After a successful early bird registration period we are well ahead of our booking targets and look set for …
