Hilmar von Mansberg, Director, Ownsurance
For over two decades, my journey in the insurance industry has been shaped by strategic thinking and an entrepreneurial approach. Ownsurance was founded on a vision to create specialised insurance products tailored for the heavy commercial vehicle (HCV) sector.
This vision led to Ownsurance building its business with its unique and exclusive risk sharing insurance cover for HCVs, in collaboration with Renasa, becoming the “gold standard” in this market. Over the years, we have cultivated a robust and dedicated relationship with insurers, brokers, and clients, solidifying our position in the transport insurance market.
Understanding the Heavy Commercial Vehicle Market – The HCV market plays a critical role in the economy, serving as the link between supply and demand. Everything that consumers purchase—whether from a grocery store, a mall, or an e-commerce platform—has been transported at some stage. Even large-scale commodities like coal, which were traditionally moved via rail through Transnet, are now primarily transported by trucks due to infrastructure limitations.
Because of this reliance on transportation, the HCV sector continues to grow despite economic challenges. The demand for transport services remains steady, and insurers must adapt to the evolving landscape. While the industry is resilient, it is also complex, requiring specialised knowledge and risk management strategies.
Building skills and expertise in the HCV Insurance sector – The HCV insurance market is not just about underwriting policies—it requires an in-depth understanding of the transport industry, including the needs of fleet owners, logistics companies, and independent truck operators. Brokers looking to enter this space must be willing to learn, adjust, and build relationships with key industry players.
Developing expertise in this market involves:
- Understanding client needs – Each transport business has unique risk factors, from vehicle types to operating routes.
- Formulating flexible yet structured policies – While standardisation helps streamline operations, adaptability is crucial to cater to various client requirements.
- Establishing strategic partnerships – Collaborating with insurers, repair companies, surveillance providers, and monitoring system vendors ensures a comprehensive support system for clients.
- Embracing technology – Advanced tracking and fleet management systems help mitigate risks and improve claims processes.
By integrating these elements, brokers can provide a one-stop solution for clients, not just for coverage but for overall risk management and operational efficiency.
Supporting brokers in the HCV market – One of our key initiatives at Ownsurance is empowering brokers to succeed in the transport insurance industry. Partner brokers can now also provide this unique product to qualifying clients.
We understand that many brokers, especially generalists, may be interested in expanding into this space but lack the necessary expertise. To bridge this gap, we offer a structured value proposition designed to support brokers at every stage.
Our support includes:
- Industry expertise and training – We provide brokers with insights into the transport sector, helping them understand risk factors and insurance nuances.
- Administrative and operational support – Brokers can leverage our platform to manage policies efficiently, reducing their administrative burden.
- Claims assistance – By working closely with insurers and repair networks, we streamline the claims process, ensuring faster settlements.
- Risk assessment tools – We help brokers and clients mitigate losses by utilising data-driven risk evaluation models.
A great example of our support system is a personal lines broker who initially started with just a couple of transport clients. Over time, by utilising our platform and expertise, this broker grew to become one of our top partners, demonstrating the potential for success in this market.
Why partner with Ownsurance? – Brokers who align with Ownsurance gain access to a wealth of experience and industry knowledge. We have firsthand experience navigating the challenges brokers face—from early morning client meetings to handling complex claims. Our partnerships with more than two-thirds of our broker network have resulted in strong, sustained growth, proving the effectiveness of our approach.
The role of Renasa in our success – Our long-standing relationship with Renasa Insurance has been instrumental in shaping our journey. From the very beginning, Renasa recognised the potential of our specialised HCV insurance solutions. Their dynamic and entrepreneurial approach aligns with our vision, making them an ideal partner for growth.
Unlike insurers that remain static, Renasa is proactive and ambitious, continually seeking ways to innovate and expand. This mutual drive for progress has allowed us to develop and refine insurance solutions that genuinely meet the needs of transport operators and fleet managers.
Renasa has always been the broker’s best friend.
Our entire business focus is exclusively on helping our intermediaries outcompete their competitors.
Now, as part of TIH, South Africa’s powerful insurance group,
we commit to do even more for our brokers.
RENASA’S COSTS AND CLAIMS CONTROLS REALLY HELP US MINIMISE OUR RISKS, ROGER.
- Renasa’s attention to detail ensures the best possible outcomes for your brokerage and your clients.
- Renasa now conducts regular customer satisfaction surveys and in-depth service provider reviews. This means we use only service providers that are honest, competent, and are proven to do the very best work.
- Consequently, Renasa is now able to give lifetime guarantees on motor repairs.
Renasa is a licensed non-life insurer and FSP. Telesure Investment Holdings (Pty) Ltd. All Rights Reserved. TIH is a licensed controlling company.
Opportunities for generalist brokers – One of the most common questions we receive is whether generalist brokers can successfully enter the HCV insurance space. The answer is a resounding yes.
While industry-specific knowledge is essential, brokers don’t need to be experts from day one. With the right attitude and willingness to learn, they can gradually build a transport-focused portfolio. We encourage brokers to start small—perhaps by working with existing clients who own a few trucks—and gradually expand their reach. By leveraging our expertise and support systems, brokers can confidently grow their business in this lucrative sector.
A positive outlook – The HCV insurance market is a vital component of South Africa’s economy, ensuring that goods and commodities move efficiently across the country. Despite challenges such as infrastructure constraints and rising operational costs, the sector remains strong, offering significant opportunities for insurers and brokers alike.
At Ownsurance, we are committed to supporting brokers who want to specialise in transport insurance. Whether you’re an experienced professional or a newcomer to the sector, our platform provides the tools, knowledge, and partnerships needed to thrive. Together, we can drive growth, innovation, and better service delivery for clients in the heavy commercial vehicle industry.
For brokers looking to enter this market or expand their existing portfolio, now is the perfect time to explore the opportunities that HCV insurance offers. With the right partnerships and a strategic approach, success is well within reach.