How VAPS Enhance the Vehicle Ownership Experience
By Nickita Bevan, a representative from Motor Plan Direct
Owning a car comes with more than just the cost of fuel and insurance – it’s the unexpected expenses that catch motorists off guard. From minor scratches to sudden mechanical failures, these everyday issues aren’t covered by standard insurance. Value-Added Products and Services (VAPS) help bridge this gap, ensuring financial protection and a smoother ownership experience.
Preparing for the Unexpected
Motorists can’t predict every mishap, but VAPS help them prepare. Unexpected repair costs can add up quickly. South Africa’s deteriorating road infrastructure, with an estimated 25 million potholes, increases the likelihood of vehicle damage. Repair costs for pothole-related damage alone range from R1,500 to R30,000, making cover for tyre and rim damage, as well as for scratches and dents, essential to offset these expenses.
As vehicles age, the risk of mechanical or electrical failures increases. South Africans are holding onto their cars for longer, so motor warranties are even more critical. These warranties cover repair costs ensuring that drivers aren’t left financially vulnerable as their cars get older.
Breakdowns are not only stressful but can also be dangerous. Roadside assistance cover ensures both the driver and passengers are safe by providing rapid, 24/7 emergency assistance. Whether it’s a flat tyre or a mechanical failure, roadside assistance gives motorists the help they need to get back on the road quickly.
In addition to cover for repairs and roadside assistance, VAPS can offer added financial protection. An Excess Waiver, for instance, covers the excess costs that aren’t paid by a comprehensive insurance provider in the event of an accident. Furthermore, a Credit Shortfall product ensures that drivers aren’t left with outstanding debt if their vehicle is written off, stolen, or hijacked, by bridging the gap between the insurance payout and the remaining loan balance.
Providing for Preventative Car Care
VAPS are also crucial for preventative maintenance to keep cars running smoothly. Service plans, for example, are essential for identifying and addressing small problems early on, preventing larger, costlier complications developing down the line. Take something as small as an oil leak. If ignored for too long, motorists could end up with serious engine damage, a repair bill running into thousands, or even the need for a full engine replacement. Regular servicing, however – including oil changes, brake checks, tyre rotations, and fluid top-ups- helps catch minor issues before they escalate into major problems.
Regular car care can also save on fuel costs, especially amid rising petrol prices. Simple actions like cleaning fuel injectors and replacing air filters can improve fuel efficiency and reduce unnecessary consumption. A well-maintained car runs more smoothly, putting less strain on the engine and other components, which enhances the vehicle’s overall longevity, reliability, and resale value.
Preventative maintenance doesn’t just extend the life of the car; it also directly impacts road safety. Faulty brakes, worn tyres, and a broken suspension are among the leading causes of accidents in South Africa. Routine checks and timely repairs can prevent dangerous situations, potentially saving lives. In fact, vehicle-related issues contribute to one in 24 fatal accidents on the road.

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- User friendly collections System
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Tailored Solutions for Motorists and Brokers
With comprehensive motor insurance covering only the basics, VAPS give drivers an extra layer of security, enabling them to enjoy a smoother, safer, and more affordable vehicle ownership experience. In an unpredictable driving environment, VAPS offer a proactive way to protect your investment. Motor Plan Direct provides a range of tailored solutions to ensure motorists are covered where standard insurance falls short.
More than just benefiting individual motorists, Motor Plan Direct offers the opportunity to connect with new business partners allowing these businesses and individuals to offer bundled services that enhance the clients’ overall value proposition. These tailored solutions not only provide value to clients but also create an additional revenue stream for businesses. With fully customisable products and services, new business partners can offer cover that aligns with their clients’ specific needs. Click here to sign up.