Seemola Meso, Enhanced Information Team (EIC), Coface The direct impact on the agricultural industry has dampened the sector tremendously due to the unpredictable climate conditions coupled with …
Marine Insurance market results and developments
Malcolm Hartwell, Director, Head of Transport and Master Mariner, Norton Rose Fulbright. Claims arising out of the pandemic have been the main challenge faced by the marine insurance industry in …
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Specialist Insurance: All about Relationship
Specialist insurance lines require very specific skills on the side of the insurer and the broker. This is where relationship becomes ever more important. I spoke to Herman Scheepers, General Manager, …
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Alternative Risk Transfer
Costain Nikisi, Swan for Life Costain Nikisi, Swan for Life In an era of hardening markets –higher cost …
In my view – November 2020 Editor’s note
This too shall pass The insurance industry went into the COVID-19 lockdown with no holds barred. Within days almost everyone was working from home and it was business as usual, from a delivery …
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Halving negative call centre client experiences: a case study
By: Katya Stead, Independent Financial Journalist Momentum Life moves to cut complaints by 50 percent Call centres have been a fixture in Insurers’ client interaction, regulatory compliance, …
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