By Hemant Harie, Managing Director of Gabsten Technologies Data in the healthcare sector is heavily regulated, with numerous laws and regulations governing how data needs to be processed, protected …
The right channel strategy will be the insurance game changer in 2021
By Anton Keet, Head of Risk Services at 1Life A strong omnichannel strategy and the smart use of chat commerce could hold the key to help fast-track digital adoption in pan-African insurance …
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As the digital gap widens in wake of pandemic, ‘Masters of Change’ will define the future
By Accenture Technology Accenture Technology Vision 2021 - Leadership is critical as every business becomes a technology business According to the Accenture Technology Vision 2021, technology …
How digital transformation enables the financial services industry in emerging markets
Ndagi Job Goshi, GM Liferay Africa Digital transformation has had a profound impact on almost all industries, fundamentally altering how customers experience the organisations they deal with on a …
Golden age of tech coming, but scores of jobs at risk
Sean Culey , Business transformation expert, futurist, and author of ‘Transition Point: From Steam to the Singularity’ Smart connected machines are set to put both blue collar and white collar …
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Intelligent automation providing fresh opportunities for customer centricity in insurance
Patrick Ashton, Managing Executive at SilverBridge Holdings The global intelligent process automation (IA) market is expected to top $14 billion by 2024. However, the insurance industry has, in …