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Guidewire We live in a hyper-digitalized world, where customer and consumer expectations increasingly define the way companies should be doing business with them. Transparency, Speed, and …
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According to Lee Bromfield, the CEO of FNB Insurance, the answer to this question is a resounding yes. Though without challenges, he asserts bancassurers have cost advantages, diverse channels, …
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South Africa's insurance industry in 2020 had non-life premiums of approximately R120 billion, equating to about 2.5% of our GDP. We are by no means a small industry, yet insurance penetration in our …
Philip Geary, GCI Wealth Manager Ask the average person what they think retirement will look like, and you are likely to be painted a picture of going on …
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Jeremy Lang, General Manager at Business Partners Limited Locally, the trend of digitisation has accelerated, with the use of digital payment options such as “Tap to Pay” technology, mobile …
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Brent Haumann, Managing Director, Striata There is no doubt that companies that succeed at customer engagement generally create much better customer experiences. Customer engagement …
Continue Reading about How does digital communication fit into my omnichannel engagement? →
