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Ryan Falkenberg, Co-CEO, CLEVVA Most visitors to a website probably don’t know the difference between a chatbot and a virtual agent. To be frank, most probably don’t care either. All they …
Continue Reading about 5 things virtual agents do that standard chatbots can’t →
Frik van der Westhuizen, Marketing Director, LoyaltyPlus With global revenues from artificial intelligence (AI) software expected to top $62 billion by the end of this year, …
Anna Branquinho, Product marketing associate at Trinity IoT Global spending on Internet of Things (IoT) technology is expected to top $1.1 trillion by 2023. Despite the complexities …
Continue Reading about Understanding what an IoT platform is →
Volker Von Widdern, Principal – Strategic Risk at Riskonet Africa A recent article by Larisse Prinsen published in The Conversation provided a wide-ranging perspective on the causes …
Continue Reading about Learning from the medical malpractice crisis: avoiding the boiled frog →
By: Thokozile Mahlangu, IISA Traditionally, liability insurance policies featured relatively low down on the list of cover in South Africa, with claims also being fairly low in terms of value and …
Continue Reading about Liability insurance segment should be a priority for brokers →
Thabo Modise, Head of Claims at Western National Insurance In a short period, the local short-term insurance sector has had to continually pivot and adapt to various challenges - from the recent …
Continue Reading about SA’s shifting insurance landscape: The only constant is change →
