By Jill Larkan, Head: Healthcare Consulting at GTC The Covid-19 pandemic saw two years of exceptionally low usage of medical services, and a reverse correlation with the increased reserve levels …
Get the best out of your medical aid in a tough economy
Zerina Richards, Advisor Sales Channel Manager at Bestmed Medical Scheme. Financial pressures are affecting everyone and taking steps to cut down on monthly expenses is a great way to free up more …
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Medical Scheme Liquidation
Lerato Mosiah, CEO of the Health Funders Association (HFA) Members of Health Squared Medical Scheme face an uncertain future after it came to light that their scheme’s reserve levels had …
Healthcare in SA is not affordable and inclusive enough
An urgent shift is needed NetcarePlus GapCare offers unrivalled healthcare options NetcarePlus GapCare from Netcare acts like a shock absorber for costs not covered by medical aid and unexpected …
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The road to a digitally enabled insurance industry
Every participant in the insurance industry is evaluating digitisation as an essential part of their long term strategy. I spent some time with Wayne Toms, CEO of Ghostdraft South Africa, to explore …
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Interactions and experiences are key in shaping customer impressions
By: Wimpie van Der Merwe (CEO, Global Choices) Companies often struggle across digital channels because they are not sufficiently informed of the real needs and preferences of customers across …
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