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By Wimpie van Der Merwe, CEO, Global Choices The insurance industry is undergoing a significant shift, where the total customer experience now holds greater importance than price and product …
Continue Reading about Reframing the insurance brokers’ value proposition →
In a discussion with Kali Bagary, the CEO of The Data Company, we delved into the ever-evolving world of data management and its pivotal role in modern business. As Kali emphasised, data is …
By Bryan McLachlan, Managing Director: Africa at CyborgIntell Artificial intelligence (AI) and machine learning (ML) are no longer new to financial services companies, with banks and insurers …
Continue Reading about Five uses of generative AI to enhance customer service in finance →
By: Paul Carter-Brown, Co-founder and CTO of fintech enablement partner Ukheshe In the past year, identity theft has skyrocketed – a worldwide trend that has not gone unnoticed by the public. …
Continue Reading about Fintechs’ role in identity and financial security beyond OPTs and passwords →
Patrick Ashton, Head of UK Operations at Alula Technologies For insurance, digital transformation has become a business imperative. As part of this, adopting advanced technologies such as …
Robyn Laubscher, Advice and Product Specialist at PSG Wealth Many employees think that their employee benefits are set in stone when they join their employer and that they can’t really change …
Continue Reading about Many employees don’t realise how much their employer does for them →
