In a country grappling with soaring unemployment rates and an urgent need for small business development, initiatives fostering entrepreneurship and job creation are essential.
I had the opportunity to delve into the operational dynamics of 3 My Glass Licensees with Muhammed Moosa, Raulisa Kutuma, and Pieter Lindeque, entrepreneurs who are contributing to the growth of small business and employment.
Muhammed, hailing from Lenasia, South Africa, shares his journey into the glass business, dating back to 2012. After gaining valuable experience in the motor trade industry, Muhammed embarked on a quest to establish his entrepreneurial footprint. His vision materialised with the inception of a car care venture, which eventually evolved into a multifaceted enterprise encompassing valeting and smash-and-grab services. Muhammed set his sights on establishing a glass business, a dream that culminated in the birth of his business venture in 2012. Today, Muhammed’s business boasts three teams servicing Johannesburg, South Lenasia, Soweto, and Alberton, with a dedicated staff complement of ten individuals.
Raulisa, with roots in a family-run glass business, inherited a legacy steeped in craftsmanship and entrepreneurial spirit. Drawing from his father’s teachings, Raulisa embarked on a mission to revive the family’s erstwhile enterprise.
His journey led him to My Glass, where he found a nurturing environment conducive to business growth and development. Equipped with invaluable training and support from My Glass, Raulisa’s established a successful glass business, driven by a commitment to excellence and customer satisfaction.
Pieter, a CA by training based in Pretoria, epitomises the quintessential entrepreneur, having honed his skills through years of hands-on experience in the glass industry. His journey commenced with humble beginnings, as he immersed himself in the intricacies of the trade from a young age. With a familial background in the glass business, Pieter’s transition from employee to entrepreneur was a natural progression fuelled by a burning passion for the craft. Today, at the helm of his My Glass business, Pieter oversees a team of twenty-two dedicated individuals, leveraging their collective expertise to deliver unparalleled service excellence.
We are Clear About Service
- Mobile Service: My Glass comes to you, offering convenient on-site solutions
- Versatility: Not just vehicle glass. My Glass also specializes in building glass repairs and replacements
- Custom claims management: Experience seamless incident reporting with My Glass Bordereau, our bespoke online claims management system
- Extensive stock: My Glass boasts the widest range of available stock, ensuring prompt service.
The success stories of Muhammed, Raulisa, and Pieter underscore the transformative impact of My Glass’s decentralised business model. Empowered by a sense of ownership and autonomy, these entrepreneurs embody the spirit of innovation and resilience, driving economic growth and employment opportunities within their communities.
Central to the success of My Glass teams is the seamless integration of cutting-edge technology and streamlined processes. Leveraging My Glass’s proprietary app-based system, technicians can efficiently manage claims and communicate with clients, thereby enhancing operational efficiency and customer satisfaction. This technological prowess not only facilitates day-to-day operations but also positions My Glass as industry leaders poised for sustained growth and through ongoing innovations.
Furthermore, My Glass’s commitment to skills development and training underscores its dedication to empowering individuals for long-term career advancement. Through ongoing training sessions and mentorship programs, employees receive invaluable insights and technical expertise, paving the way for professional growth and upward mobility within the organisation.
In the face of economic uncertainties, My Glass strives towards resilience and prosperity, driving economic empowerment and employment growth within their local communities. As Muhammed, Raulisa, and Pieter continue to their enterprises in the automotive glass industry, their entrepreneurial spirit is an example to aspiring entrepreneurs nationwide.
The success of the My Glass teams is an example of the transformative power of entrepreneurship in fostering economic growth and employment opportunities. As these entrepreneurs continue to thrive and expand their businesses, they fuel the spirit of innovation and resilience driving South Africa’s economic growth.