BRIDGING GAPS AND BUILDING FUTURES
This November, we stand at the crossroads of resilience and
innovation, ready to embrace the chalenges that lie ahead in
our industries. In this issue, we delve into topics that are shaping
the future of finance, healthcare, insurance, and investment—
each sector marked by a growing emphasis on adaptability,
client-centric solutions, and digital transformation.
As you explore the articles of this edition, you’ll find insights from
thought leaders and industry experts who are pioneering
solutions to modern issues. From understanding embedded
insurance’s transformative impact to tackling the cyber risks
that accompany digitalisation, each article provides not just
information but also the inspiration for navigating complex
landscapes.
One of the recurring themes is the importance of bridging gaps,
whether it’s between client expectations and service delivery, or
between emerging technologies and regulatory compliance. For
instance, in our feature on healthcare, we explore new
approaches to accessibility that aim to make quality care more
inclusive, responding to the urgent needs of a dynamic
population.
In this edition, we not only reflect on where we are but also look
forward with optimism to the progress we can make together.
It’s an exciting time to be part of these industries as they evolve,
grow, and increasingly place purpose at the heart of their
missions.
Here’s to learning, adaptation, and
impactful progress.
Dominique Taylor Deputy Editor, COVER
#knowledgeshared
Healthcare
- Access to Quality Healthcare – A Vision for the Future,
Maria Makhabane, Chief Growth Officer, Discovery Health - Four ways medical aid is getting a shake up,
Fedhealth - Bridging Health and Financial Security,
Balesh Raniga, Product Portfolio Lead at FNB Insure - Innovation, life stages and quality care,
Lee Callakoppen, Principal Officer of Bonitas Medical Fund, talks about the year ahead for Bonitas Medical Scheme and its members. - The gap advantage: aligning your medical aid and gap cover for optimal protection,
Tony Singleton, CEO of Turnberry Management Risk Solutions - Addressing the growing demand for emergency care,
Discovery - The role of healthcare advice in South Africa: Navigating challenges and seizing opportunities,
Fazlin Swanepoel – Head: Health at Alexforbes - An Innovative Approach to Critical Illness Coverage,
Kresantha Pillay, Chief Specialist for Risk Products at Liberty
Renasa has always been the broker’s best friend.
Our entire business focus is exclusively on helping our intermediaries outcompete their competitors.
Now, as part of TIH, South Africa’s powerful insurance group,
we commit to do even more for our brokers.
THE BROKER’S even better BEST FRIEND.
RENASA’S ALWAYS BEEN A SAFE PAIR OF HANDS FOR US, BUT NOW THEIR STRENGTH AND STABILITY IS NEXT LEVEL.
- Renasa is now proudly part of TIH, a successful international financial services institution.
- GCR has now further upgraded Renasa’s national strength rating to A, reflecting support from TIH.
- Furthermore, GCR’s outlook is for “Renasa’s earnings to further complement capital injection(s) from TIH, enhancing the insurer’s solvency and liquidity level”.
Renasa is a licensed non-life insurer and FSP. Telesure Investment Holdings (Pty) Ltd. All Rights Reserved. TIH is a licensed controlling company.
#knowledgeshared
Short term
- Repositioning the Hollard Brand: A New Chapter in Insurance
Hazel Chimhandamba, Chief Marketing Officer of Hollard - Insurance brokers need a strong online presence to meet he needs of the connected customer
Mike Glasby, Executive Head: Broker Services South at Santam - The vital role of short-term insurance advisers in safeguarding businesses against disruptions
Karen Rimmer, Head of Distribution at PSG Insure - Navigating Coastal Risk Management: A Focus on KZN
Cindy Butler, Regional Manager, Coastal at Renasa - The importance of risk protection in agriculture
Daniel Stevens, Executive Head: Santam Agriculture - Risk Agency Warns Gauteng’s Water Crisis Will Intensify Without Strategic Action
Volker Von Widdern, Principal of Strategic Risk at Riskonet Africa - App over-dependence ‘the lazy way to modernise business’
Zahed Rassool, Technical Director at My Glass
#knowledgeshared
Financial Planning
- What Women want: how the financial advice industry can bridge the financial independence gap to drive success,
Mmasechaba Gxolo, Insights lead: reasearch and reporting at Momentum Group - Navigating Global Insolvency Proceedings ,
Paul Crosland, Partner & Jered Shorkend, Candidate Attorney at Webber Wentzel - South Africa’s unit trust industry is changing
Adriaan Pask PSG Wealth Chief Investment Officer - My Journey in Financial Planning: Resilience, Commitment, and Giving Back ,
Nonhlanhla Nxele, CFP®, CEO, Esteemed Financial Solutions & Esteemed Learning Academy - Wealth Industry Mega Trends
Roné Swanepoel, Head of Sales & Shelley Hartman Sales Associate at Morningstar Investment Management South Africa - A good curator selects only the best
Curate - Omni-CBR 101: What FSPs should know
Anri Dippenaar, Masthead Head of Compliance, and Lisa Teixeira, Masthead Compliance Specialist - The Journey of tailored financial solutions
Shaun Ruiters, CEO of PPS Investments
#knowledgeshared
Liability
- The Future of Clinical Trials in South Africa
Kirsten Kirkwood, Senior Professional Indemnity and Clinical Trial Underwriter at SHA Risk Specialists - The Critical Role of Event Liability Insurance
Denise Hattingh, Managing Director, KEU Underwriting Managers - The evolving landscape of liability insurance in South Africa: Rising claims and enhanced focus
Jurgen Hellweg, CEO: Western National Insurance - E-Hailing Insurance Coverage- Understanding the Insurance Implications in the Sharing Economy
Ann Cloete from insurance brokerage and risk advisors Aon South Africa - Ignore liability risks at your own peril
Marissa Van Der Westhuizen, Claims Manager at iTOO Special Risks
#knowledgeshared
Technology
- Embracing the Future of Insurance
Tony van Niekerk, Editor-in-chief, COVER - New IT Risk standard comes into force for SA Financial Sector , Guy Krige, Executive Risk Consultant at ESCROWSURE
- Streamlining and Transforming Premium Collection
Tony van Niekerk, Editor-in-chief, COVER
#knowledgeshared
Events
- Cape to Cairo Adventure: A Night to Remember at the IIB Annual Year-End Gala,
Brent Munnik, COVER - IING’s 70th Year Celebrated with Great Gatsby Glamour and Glitz, Brent Munnik, COVER
Our contributors to this edition of COVER
